You won’t need to wash your cashmere after each wear, but do ensure your pieces are kept clean to avoid attracting any moths. We recommend hand-washing at home using a special cashmere wash. Alternatively, using a washing machine with a delicates, hand-wash or wool setting with a maximum temperature of 30°C and no spin.

Dry your cashmere by laying the piece flat on a towel, rolling it loosely, lightly press and then allow to air-dry flat.

Learn more about cashmere care here.

For all orders to the EU countries, Norway and Switzerland: Free delivery with DHL Express, 1-3 business days, all taxes and duties included.

For most zip codes in the Netherlands, Belgium, Denmark and Finland, we are also offering free Home Delivery with BudBee or delivery to a BudBee Box of your choice. 

For orders to the rest of the world, we are offering delivery with DHL Express for 25 EUR. Delivery time: 4-10 business days. Please note: local taxes and custom duties may apply. 

We have a 14 day returns policy, from the day you receive your order. This applies to full priced and discounted items. 

Enjoy easy returns and exchanges with the attached return label to your order. Please note that the return shipping cost is non-refundable. Learn more here.

The following payment methods are accepted:

Card: We accept payment by VISA / MasterCard / American Express / Maestro. All transactions are encrypted and 100% secure.

Google Pay & Apple Pay is available for purchases through our express checkout, just select ‘express checkout’ when ready. 

For German orders, you can choose to pay with Klarna for an easy and safe checkout. Pick between Klarna Pay Now, Klarna Pay Later or Klarna Slice it. See full conditions here.

For any advice on the collections or help with sizing, please contact us at customerservice@lisa-yang.com.

For more information about cashmere care and knit types, please discover the Cashmere Lab here.