We ship worldwide from our warehouse in Belgium. Please find all shipping options, estimated delivery times and costs below.
Delivery options and lead times
For orders to EU countries: Choose between standard delivery with either GLS, FedEx or Hermes (1-3 business days, free), or express delivery with DHL Express (1-2 business days, 8 EUR). All details and costs per country are shown at check out.
For orders to the UK, Norway, Switzerland and Canada: Enjoy free express delivery with DHL Express or FedEx (1-4 business days). All custom duties and local taxes are included.
For orders to the rest of the world: Delivery with DHL Express (3-5 business days, 25 EUR). Please note that local taxes and custom duties are excluded from the price total.
If you are shopping from another country than the above, simply navigate to your region via the currency selector in the top banner menu to discover available shipping methods.
Please note
* We are unable to cancel an order once it has left our warehouse
* The return shipping cost is non-refundable. Find our full returns policy here.
Delays
Should there be a delay in shipping your order, we will notify you as soon as possible, and you may either cancel your order or agree to a later delivery.
If you are shopping from a country outside the European Union, your order can get randomly selected for checks by your local Customs and Border Protection. These customs checks are outside of our control and can result in your order being delivered slightly later than originally quoted.
Taxes & Duties
We ship on a DDP basis to all countries in the EU, the UK, Norway, Switzerland and Canada, which means that all relevant taxes and duties will be included in your price total.
The EU countries are Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
For orders to the rest of the world, local taxes and duties may apply. Please contact your local custom institution for more information.
Unclaimed shipments
If you do not collect your parcel, the package will be returned to us. Please note that we charge 30 EUR for unclaimed shipments.
